A pilot program is testing an AI assistant named Asa. Designed to improve appointment booking and attendance
I’m Matt Rosser with news that in a bid to tackle low cervical cancer screening rates in London, a pilot program is testing an AI assistant named Asa. Designed to improve appointment booking and attendance, Asa works via WhatsApp. Patients can schedule, reschedule, or cancel appointments at their convenience, eliminating the need for dedicated apps or websites. The AI tailors messages and language to specific patient groups. Sending voice notes in a patient's preferred language, potentially improving uptake among populations with limited English proficiency.